Wildix Manuals and Videos


Wildix Manuals and Videos

Wildix Manual Library

Wildix has a comprehensive collections of user and admin manuals at Wildix Confluence Site

For quick reference here is a Collaboration user guide

Phones Manuals

WorkForce user manual

Similar in functionality to WP480G V3


Welcome Console

Similar functionality to WP490G, supports EHS headsets with adapter

Training Videos

These training videos were created a couple of years ago for version 3.X but are still very much relevant . You can access them using this Playlist Link

Or individually , but scrolling down this page.


First Time Login

How to login to Wildix Collaboration for the first time


Making and Managing Calls

How to make and manage calls using Wildix Collaboration interface


Wildix Collaboration Colleagues Menu

How to setup your colleagues view in Wildix Collaboration


Wildix Collaboration Personal Status/Presence

Managing your status and presence in Wildix Collaboration


Wildix Collaboration – Geo Location

Using Geo Location in Wildix Collaboration


Using Call Call Forwarding in Wildix Collaboration

How to setup call handling rules in Wildix Collaboration


Wildix Collaboration – Fax from Desktop

Desktop faxing in Wildix Collaboration


Wildix Collaboration – Access Voicemails

Accessing and managing voice mails in Wildix Collaboration


Using a phone book in Wildix Collaboration

Adding contacts to a phone book Wildix Collaboration – still missing a cancel button 🙂


Wildix Collaboration – History

Access to call history in Wildix Collaboration.


Wildix Collaboration – Video Conferencing

This video was not produced by Vatacom, but changes to interface are significant enough, so here is an updated video from Wildix


Wildix Collaboration – Chat interface

How to use chat functionality in Wildix Collaboration